Privacy Policy
Last updated: November 11, 2026
9579-1117 Québec inc., operating as Nawme, operates this Shopify store to sell sleep accessories and related products. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, place an order, contact us, or interact with our services.
Information we collect
We collect information you provide directly, such as your name, email address, phone number, billing address, shipping address, payment-related details processed through Shopify, order history, support messages, and account or checkout information.
We also collect device and usage information such as IP address, browser type, pages visited, referring pages, approximate location, cookie identifiers, and shopping activity. Some information is collected automatically through Shopify, analytics tools, pixels, cookies, and similar technologies.
How we use information
We use personal information to process orders, accept payments, arrange fulfillment and shipping, provide tracking, prevent fraud, respond to support requests, improve the store, send service messages, and send marketing only where permitted by law or consent.
How we share information
We share information with service providers that help operate the store, including Shopify, payment processors, fulfillment partners, dropshipping and sourcing partners, shipping carriers, analytics providers, email and customer support tools, fraud prevention services, and professional advisors. We may disclose information when required by law or to protect our rights.
Shopify, Shop and customer accounts
Shopify powers our storefront, checkout, payments and customer accounts. When you use these features or interact with Nawme through Shop or Shop Pay, Shopify may process contact, account, payment, order and shipping information, together with device, browser, approximate location and shopping-activity information. This supports checkout, order management and tracking, authentication, fraud prevention, reporting and customer service.
Shopify also processes information for its own consumer services, including service improvement, personalization and advertising where applicable to the features and privacy choices you use. Shopify's own processing is described in its Consumer Privacy Policy and Privacy Policy. You can exercise available choices through Shopify's privacy portal. We receive information needed to manage your interactions and orders with Nawme.
Fulfillment and delivery partners
We use fulfillment and sourcing partners, including CJdropshipping, and shipping carriers to prepare and deliver orders. We may provide them with your name, delivery address, contact details, products ordered and other order information needed for fulfillment, tracking, returns or resolving delivery problems. See CJdropshipping's Privacy Policy.
Shopify Inbox and customer support
When you contact us through Shopify Inbox, we collect your name, email address, messages and any attachments you choose to send, together with available account, order and shopping context needed to respond. Messages are visible to Nawme and Shopify for providing and improving the services. Our chat currently provides preset instant answers and routes conversations to our team. Signing in is required to access order details through chat. Starting a chat does not automatically subscribe you to marketing emails.
Email communications and measurement
We use Shopify Messaging to manage email subscriptions and send marketing, including welcome emails, to eligible subscribers. We record subscription and unsubscribe information and use confirmation emails where double opt-in applies. We may measure email opens, link clicks, unsubscribes, spam complaints and resulting shopping activity to understand performance and maintain our mailing list. You can unsubscribe using the link in a marketing email or contact us at hello@nawme.com.
Order, shipping, account, support and eligible checkout-recovery messages are separate from newsletter subscriptions. Checkout-recovery messages remain subject to applicable eligibility and consent requirements. Accepting our Terms, placing an order or contacting support does not by itself provide blanket consent to marketing or optional advertising tracking.
Google services and measurement
Our connected Google services support product listings and, where enabled, site and conversion measurement. Measurement tools such as Google Analytics can process IP addresses, device and browser details, cookie identifiers, pages visited, referring URLs and shopping events such as product views, checkout and purchases. Google may process this information to provide, secure and improve its services and, depending on the enabled features and your choices, personalize content or advertising. Where required, optional analytics and advertising processing depends on your consent. See Google's Privacy Policy and how Google uses information from sites and apps that use its services. You can also manage available advertising preferences through Google My Ad Center.
Processing outside Québec and Canada
Shopify and our other service providers may process or store personal information outside Québec and Canada, including in the United States and other countries where they operate. Information processed in another jurisdiction may be subject to that jurisdiction's laws. The provider privacy policies linked here explain their processing in more detail.
Meta advertising and measurement
We use Meta Pixel, advanced matching and Conversions API through Shopify’s Facebook & Instagram channel with Enhanced data sharing. These tools share shopping activity, such as page and product views, cart activity, checkout activity and purchases, with Meta Platforms to measure advertising performance, match activity to Meta accounts and personalize advertising, including remarketing. Shared information may include your name, email address, phone number, location, IP address, browser and device information, cookie identifiers and order details. Matching information such as email addresses may be hashed before transmission; hashing does not make that information anonymous.
Where required, advertising tracking depends on your consent. You can manage available cookie preferences through our store’s privacy controls and manage activity associated with your Meta account through Meta’s Off-Meta Technologies settings and ad preferences. Browser cookie controls may not stop server-side sharing. For details about Meta’s processing, visit https://www.facebook.com/privacy/policy/.
TikTok advertising and measurement
We use TikTok Pixel, Events API and Advanced Matching through Shopify’s TikTok channel with Enhanced data sharing. These tools share shopping activity, such as product views, cart activity, checkout activity and purchases, with TikTok to measure advertising performance, match activity to TikTok accounts and personalize advertising. Shared information may include your name, email address, phone number, country, city, state or province, postal code, IP address, browser and device information, cookie identifiers and order details. Matching identifiers may be hashed; hashing does not make information anonymous. See TikTok’s Privacy Policy.
Pinterest advertising and measurement
We use the Pinterest tag and Conversions API through Shopify’s Pinterest channel to measure store activity and advertising performance. These tools share shopping activity, such as product views, cart activity and purchases, with Pinterest. Shared information may include device and browser information, IP address, cookie identifiers, order details and customer matching information, such as email addresses, where available. Pinterest may use this information to match activity to accounts and personalize advertising. See Pinterest’s Privacy Policy.
Where required, TikTok and Pinterest advertising tracking depends on your consent. Manage available cookie preferences through our store’s privacy controls and advertising preferences through your TikTok or Pinterest account settings. Browser cookie controls may not stop server-side sharing.
Your choices
You can contact us to request access, correction, deletion, or portability of personal information where applicable. You can unsubscribe from marketing emails using the link in those emails. You can manage cookie choices through the cookie banner on this site.
Contact
9579-1117 Québec inc., operating as Nawme
Email: hello@nawme.com
Phone: +1 514-447-0432
Business contact address: 2100 Boul De Maisonneuve O, Montréal, QC H3H 1K6, Canada